About Us

About Jewelry.com

  • Designers

    With a growing roster of over 20 emerging and established designers, Jewelry.com provides a unique platform to showcase only the best talent working in jewelry today.

  • Collections

    It’s storytelling with sparkle! Shop our gallery of curated collections featuring themes like vintage jewelry, black and white classics, wild styles and dozens more.

  • Jewelry

    Our extensive jewelry assortment features 1000s of styles suitable for every taste and budget from rings, pendants, and earrings to bracelets and charms.

  • Deals

    As an online jewelry leader, Jewelry.com is uniquely positioned to offer ‘best-of-web’ pricing on a wide variety of jewelry from Daily and Weekly Deals to Doorbusters.

Who we Are

Located in the heart of New York City’s jewelry district we pride ourselves in finding and delivering unbeatable values on fine jewelry.Jewelry.com Is a Content Hub. Our editors tell fashion, celebrity and jewelry stories that not only educate, but inspire shoppers to dream big and color outside the fashion lines.

Jewelry.com Is an Agnostic Brand. JEWELRY is more powerful than most dictionary brands because it is both singular and plural and doesn’t just describe an object (like ‘Diapers’ or ‘Cars’), but is a symbol that evokes emotion. As such, it is an ideal backbone for a multi-brand strategy with a wide variety of products, from unique designer creations to ‘best of web’ deals.

Jewelry.com Is a Storyteller. Our Designer Boutiques don’t just show product, they tell the story of the designer through their own iconic imagery. Our Collections tell stories that add aspirational value to the curated jewelry. Our rich content tells fashion and celebrity stories that engage our visitors with our product.

Jewelry.com Is a Designer Incubator. Jewelry shoppers want to discover new and innovative jewelry designers, but the structure of today’s jewelry landscape makes it rare for a designer to break through. Jewelry.com offers a recognizable and trusted platform that allows these emerging voices to get national exposure.

Jewelry.com Is a Collection Curator. Our Curated Collections add a thematic coherence to our jewelry, from color stories to diamond statements, cocktail rings to critters. Think of us as an art gallery that connects-the-dots, bringing unique pieces together into one impactful story.

sparkling savings on over 3,000 stunning jewels

Jewelry.com Is a Deal Hunter. As a leader in the online jewelry world and a strategic partner of the largest jewelry manufacturer in the world — The Richline Group, a Division of Berkshire Hathaway — Jewelry.com is uniquely positioned to offer ‘best-of-web’ pricing on a wide variety of jewelry.

Contact Us

We’re here to help!




Phone

1-800-243-0459
Toll-Free

Address

JDC
6701 Nob Hill Rd
Tamarac, FL
33321

Faq's

Q Do you have any gifting options available (gift receipt and gift message options)?
A

We do not currently offer gift receipts or gift wrapping.

Q Do you have any physical stores?
A

We are a web-based retailer only, we do not have any physical locations.

Q How can I request more information regarding a specific piece (Carat weight, metal weight, stone clarity, whether or not a gemstone is natural or created, measurements etc)?
A

If the information that you are looking for about an item is not included in the description on our website, you can submit a request through email or on the phone. We will do our best to accommodate your request as soon as possible, usually within the same day.

Q Do you ship internationally?
A

Currently, we do not ship outside the United States nor do we accept payment from foreign credit cards. If you are purchasing from Jewelry.com overseas we recommend setting up an account with Bongo by visiting http://www.bongous.com. Bongo will provide you with a US-based credit card and address that we can ship to and they will manage all necessary logistics.

Q Do you offer ring sizing or engraving?
A

The standard size for rings on our site is a 7, but we do have other sizes available on select pieces which will then appear in a drop-down selector. If you do not find the size you need and would like the ring sized to fit, we recommend you consult your local jewler for resizing options. You can also have a ring guard placed inside of the band to secure it in place. We do not offer engraving options.

Q Once I register on your site will I be able to view my order history?
A

Once you are registered on our site you will be able to view current orders as well as previous ones.

Q Will I pay sales tax on my order?
A

Currently customers shipping to AR, CA, CT, FL and NY will pay local sales tax rates of the address the order is being shipped to. Our parent company operates locations in these states so local tax codes are applied.

Q Why was my order declined?
A

Orders can be declined for multiple reasons. Orders will not be authorized by the system if the card is expired or the charge is above the credit limit. Failure to authenticate billing information will also result in a declined order, please check to make sure all details have been entered completely and correctly and correspond to the card being used.

Q I did not receive my order confirmation email. Can you resend it to me?
A

An order confirmation email is system generated and automatically sent out once your order is approved. If you did not receive your email, please contact customer service and they will forward a copy to your confirmed email address.

Q If I am not able to correctly enter in my discount code when placing my order, can you apply it for me?
A

If for some reason you were unsuccessful in applying your discount code, we will be happy to help you. Your account will be credited within 3-5 days, with the price difference included.

Q I was unsuccessful placing an order on your site. Why has my credit card been charged?
A

If your orders were not successful your credit card will not be charged. Any transactions reflected on your account are authorizations only and will automatically disappear withing a few days depending on your bank’s procedures.

Q How can I request a return authorization (Return Policy & Instructions)?
A

You may request a return authorization through our website. You can also make your request by emailing service@jewelry.com or calling us at 1-800-243-0459.